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Text-to-Donate terms and conditions

How we use your personal information

Your privacy is important to us at The Brain Tumour Charity. Please read our privacy statement which sets out how we use and protect any information that you give to us.

You can also give monthly gifts through your mobile. Please read the terms and conditions here.

Text TIME to 70800

Your text will be charged at £5 plus one message at your standard network rate (based on your service provider rates).

The Brain Tumour Charity will receive 98% of each donation.

This charity donation service enables you to donate and receive information about the work of The Brain Tumour Charity and by using it you agree that we may contact you in the future by SMS to let you know more about our work and other ways you can help, including how you can make another donation.

Your donation will be used where the need is greatest.

There is no limit on the number of times you may make a donation via text but your network provider will have a daily limit on text donations – for many network providers this is around £30 (but if unsure please check with your network provider).

Please contact us on 01252 749043 or email tv@thebraintumourcharity.org if you have any questions or would like to stop SMS from The Brain Tumour Charity.

This SMS service is being provided for The Brain Tumour Charity UK by Cymba Integrated Solutions Ltd, 110 Gloucester Ave, London NW1 8HX.

See below for General Terms and Conditions relating to all text to donate campaigns.

Text HOPE to 70123

Your text will be charged at £5 plus one message at your standard network rate (based on your service provider rates).

The Brain Tumour Charity will receive 98% of each donation.

This charity donation service enables you to donate and receive information about the work of The Brain Tumour Charity and by using it you agree that we may contact you in the future by SMS to let you know more about our work and other ways you can help, including how you can make another donation.

Your donation will be used where the need is greatest.

There is no limit on the number of times you may make a donation via text but your network provider will have a daily limit on text donations – for many network providers this is around £30 (but if unsure please check with your network provider).

Please contact us on 01252 749043 or email donations@thebraintumourcharity.org if you have any questions or would like to stop SMS from The Brain Tumour Charity.

This SMS service is being provided for The Brain Tumour Charity UK by Open Mobile Global Ltd Holborn Studios, 49/50 Eagle Wharf Road, London, N1 7ED

See below for General Terms and Conditions relating to all text to donate campaigns.

Gift Aid – Make your donation worth more for free

Donations made via text are eligible for Gift Aid. In order for us to reclaim the tax you have already paid on your gifts and make them worth 25% more, at no cost to you, call us on 01252 749043 or email donations@thebraintumourcharity.org, including your mobile number in the email, or complete the secure Gift Aid form.

General terms and conditions relating to all text-to-donate campaigns

  • When you donate via SMS to The Brain Tumour Charity please note that in addition to the donation, you will incur your standard network message charge (based on your service provider rates).
  • The Brain Tumour Charity will receive 98% of each donation.
  • All gifts will go towards The Brain Tumour Charity’s vital work
  • Please ensure you spell the keyword carefully and send your text message to the correct short code or your gift will not be received.
  • If your keyword and short code are valid, you will be charged the donation amount when you receive the bounce-back message – this cost will be applied directly to your mobile phone bill. It may take some time for you to receive a bounce-back message. Please wait until you receive it. Any repeat texts will result in repeat donations.
  • If your keyword or short code are invalid, you may not receive a bounce-back but may still be charged your standard network message charge. You will not be charged the donation as you will not be donating to The Brain Tumour Charity.
  • All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian’s permission to send a text donation to us.
  • If you would like to contribute additional gifts to The Brain Tumour Charity, you can donate online.
  • The Brain Tumour Charity, Cymba Integrated Solutions Ltd, Open Mobile Global Ltd and their subcontractors, subsidiaries and/or agencies cannot accept any responsibility for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text being lost or not properly received.
  • The Brain Tumour Charity is a registered charity number 1150054 (England and Wales) SC045081 (Scotland) Company no. 08266522
  • There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.
  • Please note that you can donate from a UK mobile only. You cannot donate using this service from a Channel Islands, Isle of Man or other non-UK mobile. If you donate using this service from a UK mobile outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges.